Document Capture & Management

We help businesses to scan, index, store and retrieve their business critical documents.

Streamline your processes, improve the accessibility and security of your business critical documents, reduce costs and reclaim valuable office space with a document capture & document management solution from Quest.

We implement document capture & document management solutions from industry leading vendors such as Kodak, Kofax, Fujitsu, Canon, Nuance eCopy and Microsoft.

We help our customers to find the right document capture solution by offering the following services:

  • Free consultation to identify your business needs and understand your existing document workflows and anticipated scanning volumes
  • Supply and installation of scanning hardware and software
  • Configuration of scanning jobs to capture your documents and integrate your scanning process in to your existing business processes
  • Handover and training for scanning operators
  • Free technical support for 2 weeks following the installation of your scanning solution

We can also provide ongoing technical support for your scanning solution for a fixed annual cost, including two free development days per year.

Technical Support

Once your scanning solution is installed and configured, we can also support it for you, either for a fixed annual cost or on a 'per incident' basis. Customers may raise a support request by phone, by email or via our online portal. Using our online portal, you can also check the progress of outstanding incidents.

Customers who chose our annual support option also benefit from two free development days per year.

What are development days?

As your business grows, your scanning needs are likely to change. For example, you may require new scanning jobs as you introduce new business processes to scan more documents, or need existing jobs reconfigured to reflect changes to your business processes.

Quest offer development days for a fixed fee. Alternatively, you can benefit from two free development days per annum when you sign up for our annual technical support.

Specsavers Case Study

Read our recent case study to find out how Quest recently helped Specsavers to capture and manage their documents.

Contact Us

Whatever your document capture requirements, we can provide a tailored solution that meets your needs at a reasonable cost.

Call us on 0141 416 0174 to discuss your requirements, or This email address is being protected from spambots. You need JavaScript enabled to view it. .


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